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FT Store Counter Sales Representative
Job Code:2017-026-006
Location:Albany, MN
FT/PT Status:Regular Full Time

Job Summary:
The Store Counter Sales Representative is responsible for greeting and providing sales service to customers, assisting with non-application parts, mixing paint, customer returns and resolving customer concerns. Secondary responsibilities include checking in freight, delivering parts, cycle counts, cleaning, and label maintenance. A counter sales representative is also responsible for maintaining store appearance, security, safety and daily operational standards, as set by the manager.

Job Qualifications:
  • Must be 18 years of age or older

  • Must possess and maintain a valid driver’s license and acceptable driving record

  • Automotive parts knowledge or sales experience preferred. Training is available.

  • Strong organizational skills and above average verbal and written communication skills

  • Familiar with store operating procedures

  • Ability to effectively communicate with customers, suppliers and visitors as well as employees at all levels of the company

Job Responsibilities:
  • Serve retail and commercial customers with the objective of making Auto Value the leading provider of auto parts, accessories, tools, equipment and automotive paint & supplies in the marketplace
  • Assist with phone inquiries to result in commercial deliveries and in-store sales
  • Use computer and paper catalogs to identify parts, stay aware of current sales and promotions, suggest related sales items and advise possible upgrade options when appropriate
  • Resolve customer concerns or complaints
  • Ensure that customers receive world-class service in having their needs met by Auto Value
  • Follow proper store policies and procedures when conducting sales transactions