Automotive Parts Headquarters is an Equal Opportunity Employer (M/F/D/V).

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Counter Sales Representative
Job Code:2017-416-001
Location:Dickinson, ND
FT/PT Status:Regular Full Time

Job Summary:

Invest in your future with Automotive Parts Headquarters, Inc. (APH) at our Auto Value Parts Stores

We are excited about our future! We are a third-generation family-owned company who continues to grow. Since 2005, APH has added many new stores and as recent as January 2017, acquired a leading auto parts wholesaling company with 22 branch locations in four states. With our distribution center and its network and over 1000 employees, APH is well positioned for future growth. Be a part of the team!

What can you expect being part of the APH Team? You can expect to work with an experienced group of team members who understand and know how to serve customers. You can expect to work full time hours, Monday thru Saturday. Our store team does not work Sundays. We expect our team members to use that time to enjoy their family and friends to relax.

We also offer an inclusive work environment and we value employee’s ideas and opinions. We have regularly scheduled performance and salary reviews, training, development and sponsor charitable events with in our community. This is all part of our culture. We encourage you to consider making an investment in your future by becoming a part of the family at APH.

The Store Manager / Counter Sales Professional is responsible for greeting and providing sales service to customers, assisting with non-application parts, mixing paint, customer returns and resolving customer concerns. Secondary responsibilities include checking in freight, delivering parts, cycle counts, cleaning, and label maintenance. A counter sales representative is also responsible for maintaining store appearance, security, safety and daily operational standards, as set by the manager.

Job Qualifications:
  • Must be 18 years of age or older

  • Must possess and maintain a valid driver’s license and acceptable driving record

  • Automotive parts knowledge or sales experience preferred. Training is available.

  • Strong organizational skills and above average verbal and written communication skills

  • Familiar with store operating procedures

  • Ability to effectively communicate with employees at all levels of the company as well as customers, suppliers and visitors

Job Responsibilities:
  • Serve retail and commercial customers with the objective of making Auto Value the leading provider of auto parts, accessories, tools, equipment and automotive paint & supplies in the marketplace

  • Assist with phone inquiries to result in commercial deliveries and in-store sales

  • Use computer and paper catalogs to identify parts, stay aware of current sales and promotions, suggest related sales items and advise possible upgrade options when appropriate

  • Resolve customer concerns or complaints

  • Ensure that customers receive world-class service in having their needs met by Auto Value

  • Follow proper store policies and procedures when conducting sales transactions