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Store Manager
Job Code:2017-517-002
Location:Onalaska, WI
FT/PT Status:Regular Full Time

Job Summary:
The Store Manager is responsible for the daily operation of an individual store. The Store Manager is responsible for achieving budgeted revenue goals and monitoring expenses. The Store Manager works with the Assistant Store Manager, Associates, and Corporate Management to drive sales, ensure high levels of customer service, solve problems and achieve employee development goals. The Store Manager also performs various store duties on an as needed basis.

Job Qualifications:
  • Strong interpersonal and organizational skills.
  • Effective at organization, multi-tasking and dealing with multiple employee or customer concerns at any given time.
  • Strong verbal communication skills and act in a professional manner while interacting with customers and co-workers.
  • Adequate written communication skills and basic computer knowledge.
  • Three to five years of automotive aftermarket experience and a High School Diploma/GED or equivalent work experience.
  • Able to function in a stressful environment, under substantial time pressure.   
  • Must be 18 years of age or older.
  • Must possess and maintain a valid driver’s license and acceptable driving record.

Job Responsibilities:
A store manager ensures customer concerns are solved effectively and promptly and works with store managers to maximize store profitability. A store manager also works with store managers to maintain store security, including inventory control, building security and cash handling, as well as maintenance of delivery fleet and maximizing delivery efficiency. A store manager also ensures that all damaged, defective and returned goods are processed in a timely manner. A store manager sets staff schedules, leads, directs and supervises store employees. A store manager evaluates all store employees; ensuring that reviews are conducted on schedule according to the guidelines outlined by the Human Resources Department and that the Human Resources Department receives the documentation of the review. When necessary, the store manager disciplines employees consistent with the company disciplinary policies and subject to Human Resources approval. A store manager also works with store managers to develop a pool of potential store employees to meet the long range goals of the company. A store manager will interview job applicants and complies with all company hiring policies. A store manager ensures company policies and procedures are communicated in a timely manner and adhered to accordingly. This includes, ensuring that the store is in compliance with all employment, state and federal laws, including wage and hour, human rights and equal employment opportunities by working closely with the Human Resources Department. A store manager ensures maintenance of store facilities, equipment of safe working conditions for employees and customers and resolves safety concerns quickly. A store manager also completes required reports accurately and on time.